Currently free broadband isn't generally available in the UK.

But jobseekers on universal credit who don't have broadband already may be able to get six months' worth of free broadband from TalkTalk under a partnership with Jobcentre Plus.

The Department of Work and Pensions is responsible for identifying and referring participants based on their need. 

Only people on Universal Credit who have zero income will be able to get broadband installed for free and six months' uncapped usage.

A full list of currently available packages can be found on the OfCom website and details costs and provider details, as well as eligibility.

So, what is a Social Broadband Tariff?

Social Broadband Tariffs are discounted broadband packages available for people who are in receipt of certain benefits such as Universal Credit, Pension Credit, Jobseeker's Allowance or Income Support. These discounted deals are available to an estimated 4.2 million households across the country who get this benefit.

Who offers Social Broadband Tariffs?

Social Broadband Tariffs are available from BT, Country Connect, Hyperoptic, Virgin Media, G. Network, K Com, Now, Sky and sometimes Community Fibre, although eligibility and coverage varies. The only social tariff available on mobile is from VOXI (Vodafone) on a six-month limited plan featuring unlimited 5G data, calls and texts.

Can pensioners get help with broadband?

There are other options for the elderly – such as no contract broadband from Simple or frozen line land line costs – and there are plenty of options for low cost, simple internet packages if you receive certain benefits, such as Universal Credit or Pension Credit. Try providers such as Plusnet, TalkTalk, Now, and EE.

Voice-only landline services

For voice-only landline services, BT and KCOM also provide social tariffs to eligible households. Also, the Virgin Media Talk Protect package freezes line rental costs for over 65’s.

In addition to these tariffs, other support might be available to customers who might not be able to get online because they struggle to afford internet services. If you’re struggling to pay your mobile phone or broadband bill, you should speak to your provider as soon as possible to see how they can help.