In today's digital world, having access to reliable broadband is more important than ever. Whether it's for work, education, or staying connected with loved ones, broadband is essential. However, for many people on a low income or receiving benefits, the cost of internet services can be a significant burden. Fortunately, social tariffs for broadband exist in the UK, offering affordable connectivity to those in need.

Here's everything you need to know about UK broadband social tariffs and how to apply for them.

What Are Broadband Social Tariffs?

Social tariffs are discounted broadband packages specifically designed for people on low incomes or those who receive certain government benefits. These tariffs ensure that essential services like broadband remain accessible to everyone, regardless of their financial situation.

Social tariffs are offered by several major internet service providers (ISPs) across the UK, and they come at a lower price than standard broadband packages. They often provide a basic level of service, which is sufficient for everyday activities like browsing the web, online shopping, email, and streaming.

Who Is Eligible?

Eligibility criteria for social tariffs vary depending on the provider, but in general, you may qualify if you are receiving one or more of the following benefits:

• Universal Credit
• Pension Credit
• Income Support
• Jobseeker’s Allowance
• Employment and Support Allowance
• Personal Independence Payment (PIP)
• Some providers may have additional requirements, so it's always a good idea to check with the specific ISP you're interested in.

How to Apply for a Broadband Social Tariff

Applying for a broadband social tariff is relatively straightforward. Here’s a step-by-step guide:

Check Your Eligibility: Confirm whether you meet the eligibility criteria for the social tariffs offered by the ISP. You will typically need to provide proof of the benefits you receive.

Research Providers: Not all broadband providers offer social tariffs. You’ll need to find one that does and compare their options to see which package suits your needs best. Below, we'll go over some of the main providers offering social tariffs.

Contact the Provider: Once you’ve found a provider, contact them directly to apply. Most ISPs will have a dedicated phone number or an online application form for social tariff applications.

Provide Proof of Eligibility: Be prepared to provide evidence of the benefits you receive. This could be a letter from the Department for Work and Pensions (DWP) or an online statement.

Wait for Approval: Once you’ve submitted your application and provided the necessary documentation, the provider will review your application. If approved, you’ll be able to enjoy the discounted broadband service.

Available Broadband Social Tariffs in the UK*

*at time of writing

Several major UK broadband providers offer social tariffs. Here are some of the key options available:

1. BT Home Essentials

BT offers two social tariffs under its "Home Essentials" plan, designed for people on Universal Credit and other benefits.

BT Home Essentials Unlimited Fibre: £15 per month for average speeds of 36 Mbps.

BT Home Essentials Unlimited Fibre Plus: £20 per month for average speeds of 67 Mbps.

Both plans come with unlimited usage, making them ideal for families or households that require consistent internet access for multiple devices.

2. Virgin Media Essential Broadband

Virgin Media offers its "Essential Broadband" package, which is available to those receiving Universal Credit.

Essential Broadband: £12.50 per month for speeds of 15 Mbps.

While the speed may be lower than some other social tariffs, it’s sufficient for basic online activities, and the price is highly competitive.

3. Sky Broadband Basics

Sky’s social tariff is called "Sky Broadband Basics," aimed at customers who receive Universal Credit or Pension Credit.

Sky Broadband Basics: £20 per month for speeds of 36 Mbps.

This plan includes unlimited data and is available to eligible customers with existing Sky TV or broadband subscriptions.

4. Vodafone Essentials Broadband

Vodafone’s social tariff, "Essentials Broadband," is available to anyone on certain benefits.

Essentials Broadband: £12 per month for speeds of 38 Mbps.

This package is both affordable and offers decent speeds, making it a strong choice for those on a budget.

5. NOW Broadband Basics

NOW Broadband, part of the Sky group, also offers a social tariff aimed at customers on Universal Credit or other benefits.

NOW Broadband Basics: £20 per month for speeds of 36 Mbps.

This package is available for new and existing NOW Broadband customers and offers unlimited usage.

Things to Consider

Before applying for a social tariff, there are a few things to consider:

Contract Length: Some social tariffs come with a contract, so be sure to check the terms and conditions. If you're looking for flexibility, you may want to avoid long-term commitments.

Speed Requirements: Consider your household's internet usage. If you have multiple users or need to stream videos, you may want to opt for a package with higher speeds.

Switching Providers: If you're already with a provider that doesn't offer social tariffs, it might be worth considering switching to one that does.

Conclusion

Broadband social tariffs offer a lifeline to individuals and families struggling with the cost of living. With affordable monthly fees and adequate speeds, these plans ensure that staying connected doesn’t have to be a luxury. If you or someone you know is eligible for a social tariff, it’s worth exploring the options available to find a plan that meets your needs. To apply, simply reach out to the provider directly and follow their application process.

Staying connected is more than just having an internet connection; it’s about ensuring everyone has access to the opportunities the digital world offers, no matter their financial situation.